york and new england. in upstate new york, in watertown, residents are used to lake-effect snow but some say this first storm of the season still caught them off-guard. >> you can never be prepared for this. i don't care how long you live here. you can never be prepared. >> it's cold. it's a lot of snow, a lot of work. but it's got to get done. >> reporter: new york governor andrew i cuomo set up a emergeny operation center and warned the power companies to be on their toes, after sandy and being criticized but it's not been a problem thus far. >> we talk about problems. it's busy for travelers. we have family on a plane to new york. what's the impact the storm is having on that? >> both on the road and also in the sky. we've seen a lot of salt trucks, mostly on the thoroughfares, plows are working in tandem to be as efficient as possible but some residents reporting driving at a snail's pace. >> it's slippery. you have to drive slow because you see accidents everywhere. >> the main roads were ice, averagi